SunlightandHealth.org has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.VitaminDdoc.com.

 

Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user our electronic magazine, links to our blog postings, mini courses and other information about our company's products, services and special announcements. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We will not give out, rent, or sell your Email address. The only exception to this is if we sell our email business. In that case, you will be given at least two weeks notice so that you can choose to remove all your information from our database before the sale.

Our site uses an order form for customers to request information, and buy products and services. We collect the customer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with them when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. It is NEVER divulged to any outside party unless we are required to do so by law.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping cart is run on a secure server. If you choose to directly Email us to purchase something, we suggest that you send two Emails and break your credit card number in two. Send half the number in one Email and the other half plus the expiration date in the other Email. 

Choice/Opt-Out

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send email to vitaminddoc@gmail.com (you will have to clear yourself through our spam filter)
  2. You can send mail to the following postal address:
    394 W. Golf Cart Ln. St. George, UT 84770 USA
  3. You can call the following telephone number: 435-628-3102

Change/Modify

This site gives users the following options for changing and modifying information previously provided.

  1. email vitaminddoc@gmail.com
  2. You can send mail to the following postal address:
    394 W. Golf Cart Ln. St. George, UT 84770 USA  
  3. You can call the following telephone number: 435-628-3102

Anti-Spam Policy

We do not send emails to people that do not have a relationship with our company. This relationship can start in the following ways:

The person:

  • Opted in to one of our email lists either at one of our sites or one of our partner sites
  • Requested a free email or online course
  • Filled out an online survey in return for a gift
  • Entered a drawing or contest either online or in-person at a live event
  • Purchased a product
  • Became an affiliate of our sites

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

Marc Sorenson: vitaminddoc@gmail.com
 
ACCEPTABLE PAYMENT METHODS

VitaminDdoc.com accepts the following forms of payment: 
Credit Cards: MasterCard, Visa and Bank Debit Cards, Cashier's Checks,  and Money Orders.
Please note: Personal checks for custom orders only and will need to preapproved.
E-mail: vitaminddoc@gmail.com or call 435-628-3102 for approval.
The product(s) will be held until we obtain proof of clearance.
 
SHIPPING TO A DIFFERENT ADDRESS THAN YOUR BILLING:
If you need to have your purchase delivered to a different shipping address than your billing address, you will be contacted by one of our customer service people to verify the order and the charge. You may also want to add your alternative address to your credit card account by calling your credit card customer service department. This is to protect our customers and our company against fraud.
 

INTERNATIONAL ORDERS
You must contact our customer service department for information regarding International ordering.

Email us at vitaminddoc@gmail.com with your name, exact shipping address, and the names of the items you would like to purchase. We will respond to your request within 1 business day with instructions and a total including shipping and insurance. 

Here are some of the issues you can expect with regard to your international order:

We are unable to process orders outside the USA unless we receive certified funds. 

International shipping charges can vary widely based on many different factors including the price of the items you ordered, the destination country, and the weight of the package. We will get back to you with an exact quote after we receive your email.

Keep in mind that your order may be subject to customs clearance in your country, import duties and taxes. We cannot estimate how much these charges could be and how long it will take to clear customs in your country. We have no control over these issues. Please do not ask us to falsify your invoice in an attempt to reduce customs charges, taxes and duty. Customs policies differ all over the world. Please contact the customs office in your area for further information.

Although we do everything to protect your privacy, you should be aware that when shipping across borders your order is subject to opening and inspection by customs officials. Our carrier may also receive and transmit information about your order to customs officials in the normal course of international shipping. 

Even gifts require that we put the cost of the items on / in the package. This is required by customs officials and we can't do anything about it. Please note that International orders can, at times, become delayed in customs beyond 10 business days.

Refused Shipments - If you refuse any shipments from vitainddoc.com you will be responsible for all shipping charges to you and to return the package to us, along with all duties, customs charges and taxes. This total amount will be subtracted from your merchandise refund. 

SHIPPING RESTRICTIONS
We are unable to deliver to APO / FPO addresses as well as P.O. Boxes. 

ORDER CANCELLATIONS
If you wish to change or cancel an order that has not yet shipped, please email:vitaminddoc@gmail.com or call our
number: 1-435-628-3102. If your item has already shipped, please follow the returns procedure listed below under “RETURNS”.

 
Return Policy
 
You may return some undamaged items purchased at SunlighandHealth.org owners of VitaminDdoc.com within 30 days of the original delivery. We will pay for the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 20 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will issue you a store credit within 1 week of receiving the returned item.
 
Ship authorized returns to the following address:
394 W. Golf Cart Ln.
St. George, Utah 84770
 
For questions regarding our return policy please contact us at www.vitaminddoc.com or 435-628-3102
 

RETURN INSTRUCTIONS
To return an item please follow these simple instructions:

  • Email us at: vitaminddoc.com or call our number: 435-628-3102 to receive your Return Merchandise Authorization (RMA) number.
  • Make sure your item is returned in perfect pristine condition with all original packaging box.
  • To protect the product, be sure to pack it in a hard sided shipping box. Do NOT use mailing envelopes, pouches or packets to ship your return item.
  • Ship to: 
    VitaminDdoc.com
    Attn: Returns
    394 W. Golf Cart Ln.
    St. George, Utah 84770
  • Print your RMA # clearly on the outside of your shipping box.
  • For your protection, be sure to send your return fully insured, including tracking. We are not responsible for items lost in transit.
 

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