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SunlightandHealth.org has created this privacy
statement in order to demonstrate our firm
commitment to privacy. The following discloses our
information gathering and dissemination practices
for this website:
www.VitaminDdoc.com.
Our site's
registration form requires users to give us
contact information (like their name and email
address). We use customer contact information from
the registration form to send the user our
electronic magazine, links to our blog postings,
mini courses and other information about our
company's products, services and special
announcements. The customer's contact information is
also used to contact the visitor when necessary.
Users may opt-out of receiving future mailings; see
the choice/opt-out section below.
We will not
give out, rent, or sell your Email address. The only
exception to this is if we sell our email business.
In that case, you will be given at least two weeks
notice so that you can choose to remove all your
information from our database before the sale.
Our site uses an
order form for customers to request
information, and buy products and services. We
collect the customer's contact information (like
their email address) and financial information (like
their account or credit card numbers). Contact
information from the order form is used to send
orders and information about our company to our
customers. The customer's contact information is
also used to get in touch with them when necessary.
Users may opt-out of receiving future mailings; see
the choice/opt-out section below. Financial
information that is collected is used to bill the
user for products and services. It is NEVER divulged
to any outside party unless we are required to do so
by law.
Security
This site has
security measures in place to protect the loss,
misuse and alteration of the information under our
control. Our shopping cart is run on a secure
server. If you choose to directly Email us to
purchase something, we suggest that you send two
Emails and break your credit card number in two.
Send half the number in one Email and the other half
plus the expiration date in the other Email.
Choice/Opt-Out
This site gives
users the following options for removing their
information from our database to not receive future
communications or to no longer receive our service.
-
You can send
email to
vitaminddoc@gmail.com
(you will have to clear yourself through our
spam filter)
-
You can send
mail to the following postal address:
394 W.
Golf Cart Ln. St. George, UT 84770 USA
-
You can call
the following telephone number: 435-628-3102
Change/Modify
This site gives
users the following options for changing and
modifying information previously provided.
-
email
vitaminddoc@gmail.com
-
You can send
mail to the following postal address:
394 W.
Golf Cart Ln. St. George, UT 84770 USA
-
You can call
the following telephone number: 435-628-3102
Anti-Spam Policy
We do not send
emails to people that do not have a relationship
with our company. This relationship can start in the
following ways:
The person:
-
Opted in to
one of our email lists either at one of our
sites or one of our partner sites
-
Requested a
free email or online course
-
Filled out an
online survey in return for a gift
-
Entered a
drawing or contest either online or in-person at
a live event
-
Purchased a
product
-
Became an
affiliate of our sites
Contacting the Web Site
If you have any
questions about this privacy statement, the
practices of this site, or your dealings with this
Web site, you can contact
Marc Sorenson:
vitaminddoc@gmail.com
ACCEPTABLE
PAYMENT METHODS
VitaminDdoc.com accepts the following forms of
payment:
Credit Cards: MasterCard, Visa and Bank
Debit Cards, Cashier's Checks, and Money
Orders.
Please note:
Personal checks for custom orders only and will
need to preapproved.
E-mail:
vitaminddoc@gmail.com or call 435-628-3102
for approval.
The product(s)
will be held until we obtain proof of clearance.
SHIPPING TO A DIFFERENT ADDRESS THAN YOUR
BILLING:
If you need to have your purchase delivered to a
different shipping address than your billing
address, you will be contacted by one of our
customer service people to verify the order and
the charge. You may also want to add your
alternative address to your credit card account
by calling your credit card customer service
department. This is to protect our customers and
our company against fraud.
INTERNATIONAL
ORDERS
You must contact our customer service department for
information regarding International ordering.
Email us at
vitaminddoc@gmail.com with your name, exact
shipping address, and the names of the items you
would like to purchase. We will respond to your
request within 1 business day with instructions and
a total including shipping and insurance.
Here are some of
the issues you can expect with regard to your
international order:
We are unable to
process orders outside the USA unless we receive
certified funds.
International
shipping charges can vary widely based on many
different factors including the price of the items
you ordered, the destination country, and the weight
of the package. We will get back to you with an
exact quote after we receive your email.
Keep in mind that
your order may be subject to customs clearance in
your country, import duties and taxes. We cannot
estimate how much these charges could be and how
long it will take to clear customs in your country.
We have no control over these issues. Please do not
ask us to falsify your invoice in an attempt to
reduce customs charges, taxes and duty. Customs
policies differ all over the world. Please contact
the customs office in your area for further
information.
Although we do
everything to protect your privacy, you should be
aware that when shipping across borders your order
is subject to opening and inspection by customs
officials. Our carrier may also receive and transmit
information about your order to customs officials in
the normal course of international shipping.
Even gifts require
that we put the cost of the items on / in the
package. This is required by customs officials and
we can't do anything about it. Please note that
International orders can, at times, become delayed
in customs beyond 10 business days.
Refused
Shipments - If you refuse
any shipments from vitainddoc.com you will be
responsible for all shipping charges to you and to
return the package to us, along with all duties,
customs charges and taxes. This total amount will be
subtracted from your merchandise refund.
SHIPPING
RESTRICTIONS
We are unable to deliver to APO / FPO addresses as
well as P.O. Boxes.
ORDER
CANCELLATIONS
If you wish to change or cancel an order that has
not yet shipped, please email:vitaminddoc@gmail.com
or call our
number: 1-435-628-3102. If your item has already
shipped, please follow the returns procedure
listed below under “RETURNS”.
Return Policy
You may
return some undamaged items purchased at
SunlighandHealth.org owners of VitaminDdoc.com
within 30 days of the original delivery. We will
pay for the return shipping costs if the product
is defective or the return is a result of our
error. If the item is returned for any other
reason you are responsible for the return
shipping costs and may be charged a restocking
fee of 20 percent. No returned merchandise will
be accepted without a Return Material
Authorization (RMA). We will issue you a store
credit within 1 week of receiving the returned
item.
Ship
authorized returns to the following address:
394 W. Golf
Cart Ln.
St. George,
Utah 84770
For
questions regarding our return policy please
contact us at
www.vitaminddoc.com or 435-628-3102
RETURN
INSTRUCTIONS
To return an item please follow these simple
instructions:
- Email us at:
vitaminddoc.com or call our number:
435-628-3102 to receive your Return Merchandise
Authorization (RMA) number.
- Make sure your item is
returned in perfect pristine condition with all
original packaging box.
- To protect the product,
be sure to pack it in a hard sided shipping box.
Do NOT use mailing envelopes, pouches or
packets to ship your return item.
- Ship to:
VitaminDdoc.com
Attn: Returns
394 W. Golf Cart Ln.
St. George, Utah 84770
- Print your RMA # clearly
on the outside of your shipping box.
- For your protection, be
sure to send your return fully insured,
including tracking. We are not responsible for
items lost in transit.
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